Terms of Service

Effective Date: January 1, 2025

1. Introduction

Welcome to FinflowEdge. The domain FinflowEdge.com provides edge solutions for workflow automation and process optimization.

2. Contact Information

Address: 2329 West Mall, Vancouver, BC V6T 1Z4, Canada

Phone: +14166668509

Business ID: 104213773

For inquiries, please visit Contact Page.

3. Service Offerings

3.1 Edge Solution Services

FinflowEdge offers tailored solutions for streamlining operational performance. Services include installation, configuration, and ongoing support. Fees are detailed in the project agreement.

3.2 Digital Products

Infoproducts consist of downloadable guides, templates, and training materials. Access is granted upon full payment and delivered via secure link.

3.3 Physical Goods

Tangible items such as hardware components and peripherals may be purchased. Shipping times and costs vary by destination.

4. Refund Policy

Refund rights vary by offering type as follows:

4.1 Services

Cancellations: Clients may cancel scheduled services at least 48 hours in advance for a full refund of prepaid fees. Cancellations less than 48 hours prior to the appointment are non-refundable due to allocated resource commitments.

Rescheduling: Clients may request one reschedule without penalty if made more than 24 hours before the original appointment.

Refund Method: Refunds are issued via the original payment method within 14 business days.

4.2 Digital Products

Due to the nature of digital content, refunds are available only if the download link has not been accessed within 7 days of purchase. To request a refund, contact support. Approved refunds are processed through the original payment method within 7 business days. If materials have been accessed, no refund will be issued.

4.3 Physical Goods

Returns: Goods may be returned within 30 days of delivery in unused condition. The customer is responsible for return shipping costs unless the return is due to an error on our part.

Return Method: Once received and inspected, a refund will be issued via the original payment method within 14 business days. Exchanges and credits are also available upon request.

5. Payment Terms

Payment for all offerings is due in full prior to delivery unless otherwise agreed in writing. Accepted methods include credit card, bank transfer, or wire payment. Fees and taxes will be itemized on the invoice.

6. Changes to Terms

FinflowEdge reserves the right to modify these terms at any time. All changes are effective upon posting on FinflowEdge.com. Clients are encouraged to review these terms periodically.

7. Governing Law

These terms are governed by the laws of British Columbia, Canada.